Careers

COMPANY INTRODUCTION

In a digital world, it has become essential for corporations and law firms to find new and effective ways to leverage data. At iDS, we help clients turn data from a liability to an asset – giving them the opportunity to control the narrative and make informed decisions for the client and case team.

Over the course of 13 years, we have provided data centric solutions by leveraging process, tools, and experts in the areas of complex investigative and advisory services, domestic and international discovery issues, digital forensics, structured and unstructured data analytics, cyber, information governance, and expert testimony.

iDS has established a well-known footprint with offices in Washington, DC, Costa Mesa, CA, Alphretta, GA, and London, England. Additionally, we have employees who work remotely in cities across the country that will help lead you through the entire project, building in customization for your specific fact- scenario. While COVID forced many companies to pivot, iDS embraced remote work and was already accustomed to engaging, managing, and training team members from afar.

DIRECTOR JOB INTRODUCTION & RESPONSIBILITIES

Directors at iDS have a doer/seller role with an expectation to develop and expand business as well as provide expertise and project leadership in the areas of Digital Forensics, Cyber Security & Information Governance, Litigation Readiness, Structured Data Analytics, and Discovery Services. This role will work collaboratively with Business Development Managers (BDMs) to expand our footprint, driving growth and revenue in those areas.

Key Responsibilities

• Provide direct sales and business development on major projects and accounts, expanding and developing existing book of business.
• Provide high-level project expertise and team management for iDS consultants and contractors on designated projects
• Lead and direct execution of multiple, small to large scale eDiscovery-based investigations
• Provide advanced client consultation to e-Discovery practices and protocols
• Develop high-level strategies for successful project implementation
• Design and develop client proposals (including detailed Statements of Work)
• Review project proposals / plans to approve time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of ongoing projects.
• Efficiently identify and analyze project issues and provide viable solutions. Successfully monitor project activity on multiple engagements
• Serve as a mentor and coach to project team members to ensure high quality of work and project documentation
• Lead a team and client through the expert testimony process, including serving as a testifying expert
• Serve as the strategic expert on multiple engagements
• Collaborate with Business Development Managers (BDMs) on business development and marketing strategies to land and expand projects/client accounts
• Participate with internal operations activities and develop relationships with external channel partners to allow maximum efficiency and to ensure timely delivery with quality standards
• Participate and present in speaking engagements, conferences, seminars, trade shows and related promotional activities
• Provide support to other Directors and oversee utilization across group

Additional Responsibilities:

• Attend bi-monthly, quarterly and annual company meetings.
• Provide informal and formal coaching to team members through continuous feedback on project work
• May be asked to perform other duties not listed in this job description as required by business needs.

Professional Qualifications

• Bachelor’s degree from an accredited college/university required. MBA / JD preferred, but not required
• A minimum of 1 certification in the field of expertise is strongly preferred
• At least fifteen (15) years of hands-on experience managing small and large-scale matters from case strategy through testimony; professional services or law firm environment strongly preferred
• Experience managing and consistently meeting Key Performance Indicators (KPIs) and sales metrics identified by the company.
• Advanced experience working with major electronic discovery tools and platforms.
• Proven ability to proactively engage in business development activity through warm and cold prospects including sales calls, client pitches, CLEs, speaking engagements, RFPs, etc.
• Proven ability to manage, mentor, and develop team members through formal and informal coaching and feedback
• Proven ability to hire, mentor, train, and lead a diverse work team, developing an organization-wide strategy for project excellence
• Ability to lead a team and client through the testimony process, including serving as a testifying expert
• Exceptional problem-solving, reasoning and analytical skills
• Proven capabilities in change management, project management, and process improvement
• Strong communication and presentation skills with the ability to interact at all levels of the organization
• Ability to create structure in an ambiguous, rapidly growing, and changing team environment
• Solid thought leadership and ability to influence others through collaborative efforts
• Strong analytical skills and ability to build consensus
• Demonstrated experience in project management processes and methodologies
• Demonstrated experience in business planning and scheduling a portfolio of large strategic initiatives across an enterprise
• Ability to quickly establish credibility and rapport with a broad set of constituencies
• Ability to solve problems and make decisions related to business operations and efficiency in a timely manner, often under pressure and tight deadlines

iDS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions, responsibilities or requirements.

COMPANY INTRODUCTION

In a digital world, it has become essential for corporations and law firms to find new and effective ways to leverage data. At iDS, we help clients turn data from a liability to an asset – giving them the opportunity to control the narrative and make informed decisions for the client and case team.

Over the course of 13 years, we have provided data centric solutions by leveraging process, tools, and experts in the areas of complex investigative and advisory services, domestic and international discovery issues, digital forensics, structured and unstructured data analytics, cyber, information governance, and expert testimony.

iDS has built a well-known footprint with offices in Washington, DC, Costa Mesa, CA, Alphretta, GA, and London, England. Additionally, we have employees who work remotely in cities across the country that will help lead you through the entire project, building in customization for your specific fact- scenario. While COVID forced many companies to pivot, iDS embraced remote work and was already accustomed to engaging, managing, and training team members from afar.

DISCOVERY SERVICES CONSULTANT (DSC) JOB INTRODUCTION & RESPONSIBILITIES

The role of the Discovery Services Consultant (DSC) is to serve as an eDiscovery resource to clients and case teams by identifying appropriate eDiscovery workflows, ranging from the simple to the sophisticated; hands-on execution of the work; and establishing project management best practices. The Consultant has responsibility for assigned projects including; definition of plan, monitoring and communicating progress, creating and tracking budgets, managing client satisfaction, and management of assigned teams ensuring projects meet all project management standards. This position works alongside the SME Directors and Engagement Managers throughout the various phases of the e-Discovery lifecycle ensuring adequate communication between teams and with clients.

Essential Functions:

• Serve as an eDiscovery resource to internal teams and case teams by assisting in the troubleshooting of Discovery Services projects
• Under supervision, troubleshoot on work in Relativity, including, without limitation, creating standard and custom indexes; search term development, iteration and optimization; using data elements to further cull data (e.g., file types, file names, number of recipients); using Relativity’s suite of Analytics tools, including email threading, clustering, categorization, and active learning; creating searches of varying complexities for specific requests; using the RDC where necessary; validating sets of documents to be produced; and creating productions
• Effectively employ basic eDiscovery technologies and search skills (including developing terms, iterating on terms, and optimizing terms)
• Assist in the development of Project Plans for Discovery Services projects including the scope strategy, project schedules, calendars, budgets, and tasks
• Closely monitoring project/case status and providing routine status reports including task completion reports and data delivery schedules
• Provides professional and timely communication between client and internal operations
• Performs basic legal and factual research (including paper and electronic sources) when necessary
• Utilizes support of Engagement Managers to establish priorities and meet deadlines to ensure project accuracy and timeliness
• Assist with electronically stored information (ESI) agreements and other documents that relate to the discovery phase of litigation
• Revise current procedures and lead innovation in discovery / eDiscovery
• Develop and manage the implementation and execution of new processes and initiatives to improve efficiency, accommodate new types of data
• Participate in Business Development (BD) activities such as sales and client kick-off calls

Additional Responsibilities:

• Attend regularly scheduled department, team and company meetings
• Enter and submit time and expenses according to company policy.
• May be asked to perform other duties not listed in this job description as required by business needs

Job Qualifications:

• Bachelor’s Degree required; PMP or ACEDs certification or formal education in Project Management preferred
• Minimum of 3 years of project management and eDiscovery consulting experience within a professional services environment or vendor
• Demonstrated technical knowledge of Project Management Methodology, Product Development Life Cycle and Design Controls
• Solid understanding of the electronic discovery process including, but not limited to, data identification, collection, restoration, and production
• Experience using eDiscovery processing and hosting tools; iPRO, Nuix, Relativity required
• Experience and exposure to industry analytics tools is strongly preferred (Relativity Analytics, Brainspace, etc)
• Experience using a CRM tool; SalesForce preferred
• Candidates must possess impeccable problem solving, reasoning and analytical skills with a solid understanding of core project management principles, particularly in providing litigation support services
• Strong organizational skills with the ability to work on multiple projects simultaneously, effectively managing many details
• Demonstrated ability to interact with diplomacy and tact while maintaining appropriate assertiveness and persistence
• Positive attitude with a desire and willingness to solve problems
• The ability to seek out answers in the absence of formal direction
• This position has access to a variety of confidential information. Individual must maintain confidentiality at all times
• Individuals must be able to perform the essential functions of this position with or without an accommodation
• Flexibility regarding work schedule to meet position needs outside of regular business hours
• This position constantly communicates with members of the company, outside vendors, clients and staff. Employee must be able to confidently and accurately communicate in both written and verbal form
• Ability to travel when business needs require and COVID-19 travel restrictions are lifted.

iDS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions, responsibilities or requirements.