{"id":4590,"date":"2023-02-03T16:04:21","date_gmt":"2023-02-03T22:04:21","guid":{"rendered":"https:\/\/idsinc.com\/?page_id=4590"},"modified":"2024-06-11T16:18:46","modified_gmt":"2024-06-11T22:18:46","slug":"ids-fundamentals","status":"publish","type":"page","link":"https:\/\/idsinc.com\/en_gb\/ids-fundamentals\/","title":{"rendered":"iDS Core Fundamentals"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-4590\" data-postid=\"4590\" class=\"themify_builder_content themify_builder_content-4590 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_q6k5489 tb_first tf_w\">\n            <span  class=\"builder_row_cover tf_abs\" data-lazy=\"1\"><\/span>            <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_g0br489 first\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_byp9489 image-top   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img decoding=\"async\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/iDS-way-logo-reversed.svg\" class=\"wp-post-image wp-image-4592\" title=\"The iDS Way - An Internal Guide For External Excellence\" alt=\"The iDS Way, iDS Way, STEPS\u2122 framework, STEPS\u2122\">    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_fzak489 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_afnk489\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: center;\">\u201cThe iDS Way\u201d Core Fundamentals echo our Core Values of Teamwork, Respect, Integrity, Innovation, and Excellence, as well as our commitment to Diversity Equity &#038; Inclusion.<\/h3>\n<h5 style=\"text-align: center;\"><br>iDS\u2019 Core Fundamentals are behaviors that we want all employees to embrace that transform words into actions and bring our culture to life.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_jhsx867 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_vmft867 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_8zz1518 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/001-Do-what-is-best-for-Client-sq.mp4?_=1\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/001-Do-what-is-best-for-Client-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/001-Do-what-is-best-for-Client-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_wk1a867 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_4hor867\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #1<\/em><\/h3>\n<h2 style=\"text-align: left;\">DO WHAT\u2019S BEST FOR THE CLIENT<\/h2>\n<h5 style=\"text-align: left;\">In all situations, do what\u2019s best for the client, even if it\u2019s to our own detriment. There\u2019s no greater way to build a reputation than to steadfastly do what\u2019s right for others &#8211; every day. Lowering costs is not the only path to doing what\u2019s best for the client.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_7hqk336 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_y92l336 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_ua41380 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_3k4p22 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_2gvd22 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_12nk22 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-2\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/002-Invest-in-Relationships-sq.mp4?_=2\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/002-Invest-in-Relationships-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/002-Invest-in-Relationships-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_s37l22 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_j7ko784\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #2<\/em><\/h3>\n<h2 style=\"text-align: left;\">INVEST IN RELATIONSHIPS<\/h2>\n<h5 style=\"text-align: left;\">Get to know your clients and co-workers on a more personal level. Talk more and e-mail less. Understand what makes others tick and what\u2019s important to them. Strong relationships enable us to more successfully work through difficult issues and challenging times.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_otjf195 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_dpf1196 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_udch196 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_f8zy626 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_henr626 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_jih5626 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-3\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/003-Practice-Human-Touch-sq.mp4?_=3\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/003-Practice-Human-Touch-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/003-Practice-Human-Touch-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_qi49626 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_5kd6419\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #3<\/em><\/h3>\n<h2 style=\"text-align: left;\">PRACTICE THE \u201cHUMAN TOUCH\u201d<\/h2>\n<h5 style=\"text-align: left;\">Listen for, and pay attention to, the things that make people unique. Make the effort and take the time to connect on a personal level. Use face-to-face meetings, handwritten notes, and phone calls to connect. Show people you care about them as individuals rather than as transactions. Genuine compassion can\u2019t be faked.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_sxc532 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_vssi32 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_o17c32 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_qx6b868 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_jw3k869 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_k6km869 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-4\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/004-Be-Consultative-sq.mp4?_=4\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/004-Be-Consultative-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/004-Be-Consultative-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_9zbv869 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ksyg357\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #4<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE CONSULTATIVE<\/h2>\n<h5 style=\"text-align: left;\">Be a thinker, not just a doer. Ask questions. Seek to understand the root problem and contribute to solving that problem. A solution without understanding is a guess.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_rh0h268 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_u7u6268 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_p7ep268 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_d88n222 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_nikt222 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_w018222 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-5\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/005-Clear-on-Expectations-sq.mp4?_=5\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/005-Clear-on-Expectations-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/005-Clear-on-Expectations-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_p9c7222 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ftjw576\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #5<\/em><\/h3>\n<h2 style=\"text-align: left;\">GET CLEAR ON EXPECTATIONS<\/h2>\n<h5 style=\"text-align: left;\">Create clarity and avoid misunderstandings by discussing expectations upfront. Establish mutually understood objectives and deadlines for all projects, issues, and commitments. Where appropriate, confirm your communication by asking others to repeat back verbally their understanding to ensure total clarity and agreement. Use budgets. Focus on clearly defined services and deliverables.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_5vfd915 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_oas5915 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_hqk1915 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_ptcc432 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_2jzq433 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_eakl433 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-6\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/006-Process-Oriented-sq.mp4?_=6\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/006-Process-Oriented-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/006-Process-Oriented-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_9tmz433 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_jh7c953\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #6<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE PROCESS-ORIENTED<\/h2>\n<h5 style=\"text-align: left;\">World-class organizations are built on a foundation of highly effective, repeatable processes. Create processes for every aspect of your work and then turn those processes into habits to achieve consistent results. Follow STEPS\u2122.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_ms6s733 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_0vpb733 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_yr2d733 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_lmlx790 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_egbz790 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_48p8790 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-7\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/007-Lifelong-Learner-sq.mp4?_=7\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/007-Lifelong-Learner-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/007-Lifelong-Learner-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_4mgc790 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_k8r4113\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #7<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE A LIFELONG LEARNER<\/h2>\n<h5 style=\"text-align: left;\">Own your development. Take the initiative to seek out new experiences and take advantage of every opportunity to gain more knowledge, to increase your skills, and to become a better professional. Be coachable and seek feedback. Practice self-critique.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_obg7157 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ushn158 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_kvn0158 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_gzfg550 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_e297550 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_h1t7551 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-8\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/008-Look-Ahead-Anticipate-sq.mp4?_=8\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/008-Look-Ahead-Anticipate-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/008-Look-Ahead-Anticipate-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_ltpy551 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_31re996\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #8<\/em><\/h3>\n<h2>LOOK AHEAD AND ANTICIPATE<\/h2>\n<h5>Solve issues before they become problems by anticipating future needs and addressing them in advance. Preventing problems is always more effective than fixing them.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_jurn863 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_h612863 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_c1xa863 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_owuh365 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_781w365 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_7dpy365 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-9\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/009-Do-your-Homework-sq.mp4?_=9\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/009-Do-your-Homework-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/009-Do-your-Homework-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_evbw365 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_q7f7726\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #9<\/em><\/h3>\n<h2 style=\"text-align: left;\">DO YOUR HOMEWORK<\/h2>\n<h5 style=\"text-align: left;\">Be prepared for your engagements and your meetings. Do the background research. Read the Complaint. Prepare your templates for conference calls and interviews in advance. Know the actors before you engage. Give yourself the foundation for success.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_jhdo883 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_a9w4884 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_gfma884 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_4wrk233 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_614g233 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_sgl0233 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-10\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/010-Follow-the-Data-sq.mp4?_=10\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/010-Follow-the-Data-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/010-Follow-the-Data-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_s4zn233 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_e8rs970\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #10<\/em><\/h3>\n<h2 style=\"text-align: left;\">FOLLOW THE DATA<\/h2>\n<h5 style=\"text-align: left;\">We help our clients build narratives through data. Those narratives yield answers. The better we can identify and work with data, the better that<br>narrative.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_0unk618 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_jshh618 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_3mhk619 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_0k6q625 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_rknx625 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_ymuq625 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-11\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/011-Be-Curious-sq.mp4?_=11\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/011-Be-Curious-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/011-Be-Curious-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_2gep625 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_xo0f525\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #11<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE CURIOUS<\/h2>\n<h5 style=\"text-align: left;\">Always think about the \u201cwhy.\u201d Ask the questions to seek knowledge. Don\u2019t accept anything at \u201cface value\u201d if it doesn\u2019t make sense to you. Question what you don\u2019t understand.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_ckim710 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_zojo710 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_ndo0710 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_pw1f465 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_bkqm465 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_bryq465 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-12\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/012-Listen-Generously-sq.mp4?_=12\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/012-Listen-Generously-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/012-Listen-Generously-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_18kj465 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_96ow48\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #12<\/em><\/h3>\n<h2 style=\"text-align: left;\">LISTEN GENEROUSLY<\/h2>\n<h5 style=\"text-align: left;\">Listening is more than simply \u201cnot speaking.\u201d Be present and engaged. Quiet the noise in your head and let go of the need to agree or disagree. Create space for team members to express themselves without judgment. Listen with care and with empathy. Above all, listen to understand.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_k9vo952 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_c4am952 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_czm9952 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_1yzo624 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_kd4o624 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_929h624 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-13\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/013-Pay-Attention-to-Details-sq.mp4?_=13\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/013-Pay-Attention-to-Details-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/013-Pay-Attention-to-Details-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_rdkb624 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_1omj188\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #13<\/em><\/h3>\n<h2 style=\"text-align: left;\">PAY ATTENTION TO THE DETAILS<\/h2>\n<h5 style=\"text-align: left;\">Details matter, from the spelling and pronunciation of a client\u2019s name, to the wording on a survey, or the colors on a logo. Be a fanatic about accuracy and precision. Double-check your work. Ask for peer review. Get the details right.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_hc78711 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_2ssn711 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_ywxg711 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_h4af613 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_nt80613 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_pc06613 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-14\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/014-Share-Information-sq.mp4?_=14\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/014-Share-Information-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/014-Share-Information-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_7x5n613 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_jgpf260\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #14<\/em><\/h3>\n<h2 style=\"text-align: left;\">SHARE INFORMATION<\/h2>\n<h5 style=\"text-align: left;\">Find it, use it, and share it. With appropriate respect for confidentiality, share information freely. Learn to ask yourself, \u201cWho else could know this?\u201d Information is one of our greatest assets.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_gssf651 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ltws651 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_l0dr651 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_yjxe639 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_0r8b639 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_yhka639 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-15\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/015-Speak-Directly-sq.mp4?_=15\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/015-Speak-Directly-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/015-Speak-Directly-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_l4g8639 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_2eqq457\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #15<\/em><\/h3>\n<h2 style=\"text-align: left;\">SPEAK DIRECTLY<\/h2>\n<h5 style=\"text-align: left;\">Speak honestly in a way that moves the action forward. Make clear, simple, and direct requests. Say what you mean, mean what you say. Be willing to ask questions and share ideas. Raise issues that may risk conflict when it\u2019s necessary for team success. Address issues directly with those who are involved or affected. Speak up.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_u6es186 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_hrut186 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_y4v6186 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_b5xi488 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_gq6w488 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_lk93488 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-16\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/016-Make-Quality-Personal-sq.mp4?_=16\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/016-Make-Quality-Personal-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/016-Make-Quality-Personal-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_zjxz488 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_skia582\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #16<\/em><\/h3>\n<h2 style=\"text-align: left;\">MAKE QUALITY PERSONAL<\/h2>\n<h5 style=\"text-align: left;\">Take pride in the quality of everything you touch and everything you do. Always ask yourself, \u201cIs this my best work?\u201d Everything you touch has your signature. Sign in bold ink.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_47rk469 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_zgqc469 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_1g2w469 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_yjig534 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_z0rz534 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_gca3534 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-17\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/017-Find-a-Way-sq.mp4?_=17\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/017-Find-a-Way-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/017-Find-a-Way-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_r6s2535 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_iroi494\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #17<\/em><\/h3>\n<h2 style=\"text-align: left;\">FIND A WAY<\/h2>\n<h5 style=\"text-align: left;\">Start with \u201cYes.\u201d Take direct responsibility for making things happen \u2013 somehow, someway. Respond to every situation by looking for how we can do it rather than explaining why it can\u2019t be done. Be resourceful and show initiative.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_lln5171 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_jywm171 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_2oyc171 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_c36y949 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_uw21949 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_0fgz949 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-18\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/018-Deliver-Results-sq.mp4?_=18\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/018-Deliver-Results-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/018-Deliver-Results-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_zld1949 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_aipe186\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #18<\/em><\/h3>\n<h2 style=\"text-align: left;\">DELIVER RESULTS<\/h2>\n<h5 style=\"text-align: left;\">While effort is appreciated, we reward and celebrate results. Set high goals directly tied to results, use measurements to track your progress, and hold yourself accountable for achieving those results.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_th5q468 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_97q8468 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_jhzp468 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_cgua877 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_o10p877 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_0rum877 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-19\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/019-Relentless-on-Improvement-sq.mp4?_=19\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/019-Relentless-on-Improvement-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/019-Relentless-on-Improvement-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_nnsd877 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_tqd9383\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #19<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE RELENTLESS ABOUT IMPROVEMENT<\/h2>\n<h5 style=\"text-align: left;\">Continuously evaluate every aspect of your job and seek ways to improve. Don\u2019t be satisfied with the status quo. \u201cBecause we\u2019ve always done it that way\u201d is not a reason or a strategy. Keep getting better.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_0vlx472 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_uenw472 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_y4mt472 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_zioh745 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_kj8r745 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_7ejy745 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-20\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/020-Blameless-Problem-Solving-sq.mp4?_=20\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/020-Blameless-Problem-Solving-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/020-Blameless-Problem-Solving-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_540o745 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_clw6655\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #20<\/em><\/h3>\n<h2 style=\"text-align: left;\">PRACTICE BLAMELESS PROBLEM-SOLVING<\/h2>\n<h5 style=\"text-align: left;\">Apply your creativity, spirit, and enthusiasm to developing solutions, rather than pointing fingers and dwelling on problems. Identify lessons learned and use those lessons to improve our processes so we don\u2019t make the same mistake again. Get smarter with every mistake. Learn from every experience.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_2zw1644 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_0jfx644 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_glby644 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_zf0r101 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_qyhc101 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_v08z101 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-21\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/021-Honor-your-commitments-sq.mp4?_=21\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/021-Honor-your-commitments-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/021-Honor-your-commitments-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_ndyp101 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_olj6687\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #21<\/em><\/h3>\n<h2 style=\"text-align: left;\">HONOR COMMITMENTS<\/h2>\n<h5 style=\"text-align: left;\">Do what you say you\u2019re going to do, when you say you\u2019re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can\u2019t be fulfilled, notify others early and agree on a new one to be honored.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_eelg337 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ktl3337 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_ekc6337 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_klig440 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_gmzd440 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_u4xk440 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-22\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/022-Be-grateful-sq.mp4?_=22\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/022-Be-grateful-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/022-Be-grateful-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_hl3q441 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_841n938\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #22<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE GRATEFUL<\/h2>\n<h5 style=\"text-align: left;\">Express thanks every day. It benefits all parties involved and it just feels good. Acknowledging the gifts that we have in life is a path to a sense of abundance.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_rdps411 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_olau411 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_oxpi411 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_5vwh482 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_har0482 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_22sf482 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-23\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/023-Be-a-teacher-Sq.mp4?_=23\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/023-Be-a-teacher-Sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/023-Be-a-teacher-Sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_32nd482 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_xkhe928\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #23<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE A TEACHER<\/h2>\n<h5 style=\"text-align: left;\">Teaching is an attitude, not just a behavior. We are thought leaders. Thought leaders teach. We are mentors. Mentors teach. We are trusted advisors. Trusted advisors teach. We are testifiers. Testifiers teach. When we teach, we also learn.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_fsgz782 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_aimo782 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_81yk782 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_33ws36 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_njuf36 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_wfaz37 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-24\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/024-Be-an-Ambassador-sq.mp4?_=24\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/024-Be-an-Ambassador-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/024-Be-an-Ambassador-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_5mdf37 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_a04q583\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #24<\/em><\/h3>\n<h2 style=\"text-align: left;\">BE AN AMBASSADOR<\/h2>\n<h5 style=\"text-align: left;\">Be an ambassador of iDS both in and outside of the workplace. Always talk positively. Communicate any concerns to the appropriate person. Remember to promote and protect the brand.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_9jvg726 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_rx6b726 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_1jp7726 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_nffh284 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_y4zu284 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_jkhi284 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-25\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/025-Keep-things-fun-sq.mp4?_=25\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/025-Keep-things-fun-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/025-Keep-things-fun-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_0k0b284 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_fcir324\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #25<\/em><\/h3>\n<h2 style=\"text-align: left;\">KEEP THINGS FUN<\/h2>\n<h5 style=\"text-align: left;\">Remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Try not to take things personally or take yourself too seriously. Look for a reason to laugh every day.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_e1n5252 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_squr252 first\">\n                    <!-- module divider -->\n<div  class=\"module tf_mw module-divider tb_9sh5252 solid\" style=\"border-width: 1px;border-color: #666666;\" data-lazy=\"1\">\n    <\/div>\n<!-- \/module divider -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_8znn470 tf_w\">\n                        <div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_wxw2471 first\">\n                    <!-- module video -->\n<div  class=\"module module-video tb_j4xn471 video-top\" data-lazy=\"1\">\n                    <div class=\"video-wrap-outer\">\n            <div class=\"video-wrap tf_rel tf_overflow tf_local_video\">\n                \n                    \n                    <div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-4590-26\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/026-Celebrate-Success-sq.mp4?_=26\" \/><a href=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/026-Celebrate-Success-sq.mp4\">https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/026-Celebrate-Success-sq.mp4<\/a><\/video><\/div>\n                    \n                                <\/div>\n            <!-- \/video-wrap -->\n        <\/div>\n        <!-- \/video-wrap-outer -->\n            <\/div>\n        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_e4cl471 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ctpo37\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3 style=\"text-align: left;\"><em>Fundamental #26<\/em><\/h3>\n<h2 style=\"text-align: left;\">CELEBRATE SUCCESS<\/h2>\n<h5 style=\"text-align: left;\">Celebrate people doing things right. Regularly extend meaningful acknowledgment in all directions throughout our company.<\/h5>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>\u201cThe iDS Way\u201d Core Fundamentals echo our Core Values of Teamwork, Respect, Integrity, Innovation, and Excellence, as well as our commitment to Diversity Equity &#038; Inclusion. iDS\u2019 Core Fundamentals are behaviors that we want all employees to embrace that transform words into actions and bring our culture to life.<\/p>","protected":false},"author":7,"featured_media":3058,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"team":[],"class_list":["post-4590","page","type-page","status-publish","has-post-thumbnail","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - 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An Internal Guide For External Excellence\" alt=\"The iDS Way, iDS Way, STEPS\u2122 framework, STEPS\u2122\">\n<h3 style=\"text-align: center;\">\u201cThe iDS Way\u201d Core Fundamentals echo our Core Values of Teamwork, Respect, Integrity, Innovation, and Excellence, as well as our commitment to Diversity Equity & Inclusion.<\/h3> <h5 style=\"text-align: center;\"><br>iDS\u2019 Core Fundamentals are behaviors that we want all employees to embrace that transform words into actions and bring our culture to life.<\/h5>\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/001-Do-what-is-best-for-Client-sq.mp4\" width=\"794\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #1<\/em><\/h3> <h2 style=\"text-align: left;\">DO WHAT\u2019S BEST FOR THE CLIENT<\/h2> <h5 style=\"text-align: left;\">In all situations, do what\u2019s best for the client, even if it\u2019s to our own detriment. There\u2019s no greater way to build a reputation than to steadfastly do what\u2019s right for others - every day. Lowering costs is not the only path to doing what\u2019s best for the client.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/002-Invest-in-Relationships-sq.mp4\" width=\"796\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #2<\/em><\/h3> <h2 style=\"text-align: left;\">INVEST IN RELATIONSHIPS<\/h2> <h5 style=\"text-align: left;\">Get to know your clients and co-workers on a more personal level. Talk more and e-mail less. Understand what makes others tick and what\u2019s important to them. Strong relationships enable us to more successfully work through difficult issues and challenging times.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/003-Practice-Human-Touch-sq.mp4\" width=\"796\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #3<\/em><\/h3> <h2 style=\"text-align: left;\">PRACTICE THE \u201cHUMAN TOUCH\u201d<\/h2> <h5 style=\"text-align: left;\">Listen for, and pay attention to, the things that make people unique. Make the effort and take the time to connect on a personal level. Use face-to-face meetings, handwritten notes, and phone calls to connect. Show people you care about them as individuals rather than as transactions. Genuine compassion can\u2019t be faked.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/004-Be-Consultative-sq.mp4\" width=\"792\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #4<\/em><\/h3> <h2 style=\"text-align: left;\">BE CONSULTATIVE<\/h2> <h5 style=\"text-align: left;\">Be a thinker, not just a doer. Ask questions. Seek to understand the root problem and contribute to solving that problem. A solution without understanding is a guess.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/005-Clear-on-Expectations-sq.mp4\" width=\"798\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #5<\/em><\/h3> <h2 style=\"text-align: left;\">GET CLEAR ON EXPECTATIONS<\/h2> <h5 style=\"text-align: left;\">Create clarity and avoid misunderstandings by discussing expectations upfront. Establish mutually understood objectives and deadlines for all projects, issues, and commitments. Where appropriate, confirm your communication by asking others to repeat back verbally their understanding to ensure total clarity and agreement. Use budgets. Focus on clearly defined services and deliverables.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/006-Process-Oriented-sq.mp4\" width=\"794\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #6<\/em><\/h3> <h2 style=\"text-align: left;\">BE PROCESS-ORIENTED<\/h2> <h5 style=\"text-align: left;\">World-class organizations are built on a foundation of highly effective, repeatable processes. Create processes for every aspect of your work and then turn those processes into habits to achieve consistent results. Follow STEPS\u2122.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/007-Lifelong-Learner-sq.mp4\" width=\"796\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #7<\/em><\/h3> <h2 style=\"text-align: left;\">BE A LIFELONG LEARNER<\/h2> <h5 style=\"text-align: left;\">Own your development. Take the initiative to seek out new experiences and take advantage of every opportunity to gain more knowledge, to increase your skills, and to become a better professional. Be coachable and seek feedback. Practice self-critique.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/008-Look-Ahead-Anticipate-sq.mp4\" width=\"800\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #8<\/em><\/h3> <h2>LOOK AHEAD AND ANTICIPATE<\/h2> <h5>Solve issues before they become problems by anticipating future needs and addressing them in advance. Preventing problems is always more effective than fixing them.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/009-Do-your-Homework-sq.mp4\" width=\"798\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #9<\/em><\/h3> <h2 style=\"text-align: left;\">DO YOUR HOMEWORK<\/h2> <h5 style=\"text-align: left;\">Be prepared for your engagements and your meetings. Do the background research. Read the Complaint. Prepare your templates for conference calls and interviews in advance. Know the actors before you engage. Give yourself the foundation for success.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/010-Follow-the-Data-sq.mp4\" width=\"798\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #10<\/em><\/h3> <h2 style=\"text-align: left;\">FOLLOW THE DATA<\/h2> <h5 style=\"text-align: left;\">We help our clients build narratives through data. Those narratives yield answers. The better we can identify and work with data, the better that<br>narrative.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/011-Be-Curious-sq.mp4\" width=\"798\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #11<\/em><\/h3> <h2 style=\"text-align: left;\">BE CURIOUS<\/h2> <h5 style=\"text-align: left;\">Always think about the \u201cwhy.\u201d Ask the questions to seek knowledge. Don\u2019t accept anything at \u201cface value\u201d if it doesn\u2019t make sense to you. Question what you don\u2019t understand.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/012-Listen-Generously-sq.mp4\" width=\"798\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #12<\/em><\/h3> <h2 style=\"text-align: left;\">LISTEN GENEROUSLY<\/h2> <h5 style=\"text-align: left;\">Listening is more than simply \u201cnot speaking.\u201d Be present and engaged. Quiet the noise in your head and let go of the need to agree or disagree. Create space for team members to express themselves without judgment. Listen with care and with empathy. Above all, listen to understand.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/013-Pay-Attention-to-Details-sq.mp4\" width=\"798\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #13<\/em><\/h3> <h2 style=\"text-align: left;\">PAY ATTENTION TO THE DETAILS<\/h2> <h5 style=\"text-align: left;\">Details matter, from the spelling and pronunciation of a client\u2019s name, to the wording on a survey, or the colors on a logo. Be a fanatic about accuracy and precision. Double-check your work. Ask for peer review. Get the details right.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/014-Share-Information-sq.mp4\" width=\"800\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #14<\/em><\/h3> <h2 style=\"text-align: left;\">SHARE INFORMATION<\/h2> <h5 style=\"text-align: left;\">Find it, use it, and share it. With appropriate respect for confidentiality, share information freely. Learn to ask yourself, \u201cWho else could know this?\u201d Information is one of our greatest assets.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/015-Speak-Directly-sq.mp4\" width=\"798\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #15<\/em><\/h3> <h2 style=\"text-align: left;\">SPEAK DIRECTLY<\/h2> <h5 style=\"text-align: left;\">Speak honestly in a way that moves the action forward. Make clear, simple, and direct requests. Say what you mean, mean what you say. Be willing to ask questions and share ideas. Raise issues that may risk conflict when it\u2019s necessary for team success. Address issues directly with those who are involved or affected. Speak up.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/016-Make-Quality-Personal-sq.mp4\" width=\"800\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #16<\/em><\/h3> <h2 style=\"text-align: left;\">MAKE QUALITY PERSONAL<\/h2> <h5 style=\"text-align: left;\">Take pride in the quality of everything you touch and everything you do. Always ask yourself, \u201cIs this my best work?\u201d Everything you touch has your signature. Sign in bold ink.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/017-Find-a-Way-sq.mp4\" width=\"798\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #17<\/em><\/h3> <h2 style=\"text-align: left;\">FIND A WAY<\/h2> <h5 style=\"text-align: left;\">Start with \u201cYes.\u201d Take direct responsibility for making things happen \u2013 somehow, someway. Respond to every situation by looking for how we can do it rather than explaining why it can\u2019t be done. Be resourceful and show initiative.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/018-Deliver-Results-sq.mp4\" width=\"796\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #18<\/em><\/h3> <h2 style=\"text-align: left;\">DELIVER RESULTS<\/h2> <h5 style=\"text-align: left;\">While effort is appreciated, we reward and celebrate results. Set high goals directly tied to results, use measurements to track your progress, and hold yourself accountable for achieving those results.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/019-Relentless-on-Improvement-sq.mp4\" width=\"800\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #19<\/em><\/h3> <h2 style=\"text-align: left;\">BE RELENTLESS ABOUT IMPROVEMENT<\/h2> <h5 style=\"text-align: left;\">Continuously evaluate every aspect of your job and seek ways to improve. Don\u2019t be satisfied with the status quo. \u201cBecause we\u2019ve always done it that way\u201d is not a reason or a strategy. Keep getting better.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/020-Blameless-Problem-Solving-sq.mp4\" width=\"796\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #20<\/em><\/h3> <h2 style=\"text-align: left;\">PRACTICE BLAMELESS PROBLEM-SOLVING<\/h2> <h5 style=\"text-align: left;\">Apply your creativity, spirit, and enthusiasm to developing solutions, rather than pointing fingers and dwelling on problems. Identify lessons learned and use those lessons to improve our processes so we don\u2019t make the same mistake again. Get smarter with every mistake. Learn from every experience.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/021-Honor-your-commitments-sq.mp4\" width=\"796\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #21<\/em><\/h3> <h2 style=\"text-align: left;\">HONOR COMMITMENTS<\/h2> <h5 style=\"text-align: left;\">Do what you say you\u2019re going to do, when you say you\u2019re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can\u2019t be fulfilled, notify others early and agree on a new one to be honored.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/022-Be-grateful-sq.mp4\" width=\"800\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #22<\/em><\/h3> <h2 style=\"text-align: left;\">BE GRATEFUL<\/h2> <h5 style=\"text-align: left;\">Express thanks every day. It benefits all parties involved and it just feels good. Acknowledging the gifts that we have in life is a path to a sense of abundance.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/023-Be-a-teacher-Sq.mp4\" width=\"796\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #23<\/em><\/h3> <h2 style=\"text-align: left;\">BE A TEACHER<\/h2> <h5 style=\"text-align: left;\">Teaching is an attitude, not just a behavior. We are thought leaders. Thought leaders teach. We are mentors. Mentors teach. We are trusted advisors. Trusted advisors teach. We are testifiers. Testifiers teach. When we teach, we also learn.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/024-Be-an-Ambassador-sq.mp4\" width=\"798\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #24<\/em><\/h3> <h2 style=\"text-align: left;\">BE AN AMBASSADOR<\/h2> <h5 style=\"text-align: left;\">Be an ambassador of iDS both in and outside of the workplace. Always talk positively. Communicate any concerns to the appropriate person. Remember to promote and protect the brand.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/025-Keep-things-fun-sq.mp4\" width=\"800\" height=\"800\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #25<\/em><\/h3> <h2 style=\"text-align: left;\">KEEP THINGS FUN<\/h2> <h5 style=\"text-align: left;\">Remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Try not to take things personally or take yourself too seriously. Look for a reason to laugh every day.<\/h5>\n\n[video src=\"https:\/\/idsinc.com\/wp-content\/uploads\/2023\/02\/026-Celebrate-Success-sq.mp4\" width=\"798\" height=\"796\"][\/video]\n<h3 style=\"text-align: left;\"><em>Fundamental #26<\/em><\/h3> <h2 style=\"text-align: left;\">CELEBRATE SUCCESS<\/h2> <h5 style=\"text-align: left;\">Celebrate people doing things right. Regularly extend meaningful acknowledgment in all directions throughout our company.<\/h5>","_links":{"self":[{"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/pages\/4590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/comments?post=4590"}],"version-history":[{"count":0,"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/pages\/4590\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/media\/3058"}],"wp:attachment":[{"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/media?parent=4590"}],"wp:term":[{"taxonomy":"team","embeddable":true,"href":"https:\/\/idsinc.com\/en_gb\/wp-json\/wp\/v2\/team?post=4590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}